Privacy Policy
Introduction

This Privacy Policy describes how our company and its affiliates ("we," "our," "us") collect, use, share, protect, or process your personal data through our platform. By using our platform, you agree to the terms and conditions of this Privacy Policy, the Terms of Use, and applicable service/product terms and conditions.

Collection of Information

We collect personal data during your use of our platform, such as name, address, date of birth, email, phone number, and payment details. Sensitive data like biometric or payment instrument information may also be collected with your consent. You may choose not to provide certain information, which may limit your access to certain features or services.

Usage of Information

Your personal data is used to provide services, process transactions, enhance customer experience, troubleshoot issues, and conduct marketing research. We also use it to detect and prevent fraud, enforce terms, and comply with legal obligations.

Sharing of Information

We may share your data with affiliates, service providers, business partners, and law enforcement agencies when required by law or for service fulfillment. Your data may also be shared internally for service improvement, marketing, and compliance purposes.

Security Precautions

We adopt reasonable security practices to protect your data. However, the transmission of data over the internet is not completely secure. By using our platform, you accept the inherent risks associated with online data transmission.

Data Deletion and Retention

You can delete your account via the platform or by contacting us. We retain your data only as long as necessary for the purposes it was collected or as required by law. In some cases, data may be retained for fraud prevention or research purposes in an anonymized format.

Your Rights

You have the right to access, update, and rectify your personal data directly through the platform's functionalities.

Consent

By using our platform, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy. You can withdraw consent by contacting our Grievance Officer. However, withdrawal of consent may limit your access to certain services.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Please review it regularly for updates. Significant changes will be communicated to you as required by law.